An SBA 8(a), proud V3-certified company and Service-Disabled Veteran Owned Small Business
Menu
Home > VoxC2 Snapshot > VoxC2 Privacy

VoxC2 Privacy

This Privacy Policy describes how Vectrona, LLC (“Vectrona,” “we,” “our,” or “us”) collects, uses, and handles information in connection with the VoxC2 Snapshot mobile application (“Snapshot” or the “App”).

1. Information We Collect

Snapshot collects limited information necessary to authenticate users, verify authorized access, operate the App, and maintain its performance and reliability.

Information collected may include:

  • Account Information. Snapshot processes a user’s email address and login credentials for authentication and license verification.
  • Device and Technical Information. Limited device, application, and technical information may be collected in connection with analytics, diagnostics, and crash reporting.
  • Usage and Performance Information. Limited information regarding use of the App and its performance may be collected to support App functionality, troubleshooting, analytics, and performance monitoring.
  • Crash and Diagnostic Information. Crash reports, diagnostic information, and related technical data may be collected to identify and resolve technical issues.

Vectrona does not use information collected through Snapshot for advertising or marketing purposes.

2. Microphone Access

Snapshot requires access to the device microphone to provide speech-comprehension functionality.

Microphone audio is processed locally on the user’s device. Snapshot does not transmit microphone audio to Vectrona, Unity, or any other third party and does not record, store, or retain the user’s voice or microphone audio.

Users may manage or revoke microphone access through their device settings.

3. Analytics and Diagnostics

Snapshot uses Unity Cloud Services to support analytics, crash reporting, diagnostics, and application performance monitoring.

Certain device, usage, performance, crash, and diagnostic information may be transmitted to and processed by Unity in connection with these services.

Vectrona uses this information solely to operate, maintain, troubleshoot, secure, and improve Snapshot.

4. Authentication and Licensing

Snapshot requires users to authenticate before accessing certain functionality. User login information, including email address, may be transmitted to Vectrona systems for purposes of validating credentials and confirming that the user is authorized and properly licensed to use Snapshot.

Snapshot does not register or lock a user’s personal mobile device.

5. Advertising and Tracking

Snapshot does not:

  • display third-party advertising;
  • use information for targeted advertising;
  • sell personal information; or
  • track users across third-party applications or websites for advertising or marketing purposes.

6. Sharing of Information

Vectrona does not sell or rent personal information collected through Snapshot.

Information may be processed by service providers, including Unity, solely as necessary to provide analytics, diagnostics, technical infrastructure, and related services used to operate and support Snapshot.

Vectrona may also disclose information when required by applicable law, legal process, or governmental authority.

7. Data Retention

Vectrona retains account and related information only for as long as reasonably necessary to provide and administer access to Snapshot, maintain security and licensing controls, comply with applicable legal or contractual requirements, and support legitimate business operations.

Analytics and diagnostic information processed through Unity is retained in accordance with the applicable Unity service configuration and retention practices.

8. Data Security

Vectrona uses reasonable administrative, technical, and organizational safeguards designed to protect information processed in connection with Snapshot from unauthorized access, use, disclosure, alteration, or destruction.

No method of electronic transmission or storage can be guaranteed to be completely secure.

9. User-Generated Content

Snapshot does not currently permit users to upload, store, or transmit user-generated content through the App.

10. Children’s Privacy

Snapshot is intended for professional and authorized users and is not directed to children. Vectrona does not knowingly collect personal information from children through the App.

11. Changes to This Privacy Policy

Vectrona may update this Privacy Policy from time to time to reflect changes to Snapshot, its functionality, applicable services, or legal and regulatory requirements.

The current version of this Privacy Policy will be made available through the App and/or Vectrona’s website, and the effective date above will be updated when changes are made.

12. Contact Us

Questions regarding this Privacy Policy or Snapshot’s privacy practices may be directed to:
https://www.vectrona.com/contact-us/

Terms of Use

These Terms of Use (“Terms”) govern your access to and use of the VoxC2 Snapshot mobile application (“Snapshot” or the “App”), provided by Vectrona, LLC (“Vectrona,” “we,” “our,” or “us”).

By accessing or using Snapshot, you agree to these Terms. If you do not agree, do not access or use the App.

1. Purpose and Authorized Use

Snapshot is a mobile training application designed to support communications training and proficiency sustainment through scenario-based, voice-driven training activities.

Snapshot is provided solely for authorized training and educational purposes. It is not intended for use as an operational communications system, operational decision-support tool, or substitute for applicable military, governmental, organizational, or professional procedures.

Access to and use of Snapshot may be limited to authorized and properly licensed users.

2. License to Use the App

Subject to these Terms, any applicable app marketplace terms, and any applicable agreement between Vectrona and the organization through which you are authorized to use Snapshot, Vectrona grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use Snapshot solely for its intended purposes.

Snapshot and all associated software are licensed, not sold. Vectrona and its licensors retain all rights not expressly granted under these Terms.

Your right to use Snapshot may also be subject to an applicable Vectrona software license, customer agreement, Government contract, subscription, order, or other written agreement. If there is a conflict between these Terms and such an agreement, the applicable written agreement will control to the extent of the conflict.

3. Account and Access Requirements

Snapshot may require authentication and verification that you are authorized and properly licensed to use the App.

You agree to:

  • provide accurate information when accessing the App;
  • maintain the confidentiality of your login credentials;
  • not share credentials or permit unauthorized persons to access Snapshot through your account; and
  • promptly notify Vectrona or your applicable administrator if you become aware of unauthorized access or use.

Vectrona may restrict, suspend, or terminate access if your authorization or licensing expires or if Vectrona reasonably believes the App is being used in violation of these Terms.

4. Proprietary Rights

Snapshot, VoxC2, and all associated software, algorithms, simulations, scenarios, graphics, interfaces, text, audio-visual elements, documentation, trademarks, designs, and other content are owned by Vectrona and/or its licensors and are protected by applicable intellectual property laws.

Except as expressly authorized by Vectrona, you may not:

  • copy, reproduce, modify, adapt, translate, distribute, publish, sublicense, sell, lease, or commercially exploit Snapshot or its content;
  • reverse engineer, decompile, disassemble, decode, or attempt to derive the source code, underlying structure, algorithms, models, or other proprietary elements of Snapshot, except to the limited extent such restriction is prohibited by applicable law;
  • remove or alter proprietary, copyright, trademark, or other notices;
  • use Snapshot, its outputs, or its content to develop, train, test, validate, or improve a competing product, service, model, or technology; or
  • extract, scrape, systematically collect, or create datasets from Snapshot or its content without Vectrona’s prior written authorization.

No ownership or intellectual property rights are transferred to you by your use of Snapshot.

5. Acceptable Use

You agree to use Snapshot only for lawful and authorized purposes.

You may not:

  • attempt to gain unauthorized access to Snapshot, Vectrona systems, accounts, or services;
  • bypass or interfere with authentication, licensing, security, or access-control mechanisms;
  • introduce malicious code or otherwise disrupt the operation or security of the App;
  • use Snapshot in a manner that could damage, disable, overburden, or impair the App or related systems;
  • use Snapshot for unlawful, unauthorized, or operational purposes for which it was not designed; or
  • permit another person to use Snapshot in violation of these Terms.

6. Microphone and App Functionality

Snapshot uses the device microphone to provide speech-comprehension functionality.

For the current version of Snapshot, microphone audio is processed locally on the device and is not transmitted to Vectrona or third parties and is not recorded, stored, or retained by Snapshot.

Use of information in connection with Snapshot is further described in the applicable VoxC2 Snapshot Privacy Policy.

7. Training Content and Results

Snapshot is intended to supplement training and proficiency activities. Training scenarios, simulated interactions, automated responses, scores, feedback, or other App outputs may not reflect every real-world circumstance or applicable operational requirement.

Users remain responsible for following applicable laws, regulations, policies, procedures, technical orders, training standards, rules of engagement, and organizational guidance.

Vectrona does not warrant that use of Snapshot alone will establish, maintain, or demonstrate any particular qualification, certification, proficiency level, or operational readiness.

8. Updates, Availability, and Support

Vectrona may modify, update, enhance, suspend, or discontinue features or functionality of Snapshot from time to time for technical, security, legal, operational, or business reasons.

Any maintenance, technical support, warranty, service level, or update obligations applicable to a licensed customer are governed by the applicable customer agreement, software license, contract, subscription, or order.

Except as expressly provided in such an agreement, Vectrona does not guarantee that Snapshot will be continuously available, uninterrupted, secure, or error-free.

9. Third-Party Services

Snapshot may use third-party technologies or service providers to support App operation, analytics, diagnostics, crash reporting, or related technical functions.

Information regarding Vectrona’s current data practices and use of third-party services is described in the VoxC2 Snapshot Privacy Policy.

Vectrona is not responsible for third-party services except to the extent expressly required by applicable law or written agreement.

10. Disclaimer of Warranties

EXCEPT TO THE EXTENT EXPRESSLY PROVIDED IN AN APPLICABLE WRITTEN AGREEMENT WITH VECTRONA OR PROHIBITED BY LAW, SNAPSHOT IS PROVIDED “AS IS” AND “AS AVAILABLE.”

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, VECTRONA DISCLAIMS ALL WARRANTIES, EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

VECTRONA DOES NOT WARRANT THAT SNAPSHOT WILL BE UNINTERRUPTED, ERROR-FREE, OR SUITABLE FOR ANY PARTICULAR OPERATIONAL PURPOSE.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, AND EXCEPT AS OTHERWISE EXPRESSLY PROVIDED IN AN APPLICABLE WRITTEN AGREEMENT WITH VECTRONA, VECTRONA AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AFFILIATES, AND LICENSORS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOSS OF DATA, PROFITS, REVENUE, BUSINESS, OR USE, ARISING OUT OF OR RELATING TO SNAPSHOT OR THESE TERMS.

TO THE EXTENT LIABILITY CANNOT BE EXCLUDED, VECTRONA’S LIABILITY WILL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW.

12. Indemnification

To the extent permitted by applicable law, you agree to indemnify, defend, and hold harmless Vectrona and its officers, directors, employees, agents, affiliates, and licensors from third-party claims, liabilities, damages, costs, and reasonable attorneys’ fees arising from your unlawful or unauthorized use of Snapshot or your material violation of these Terms.

This Section does not apply to the extent inconsistent with an applicable Government contract or other written agreement with Vectrona.

13. Export Controls and Sanctions

Snapshot, VoxC2, related software, technical information, services, and access may be subject to U.S. export control and economic sanctions laws and regulations, including the Export Administration Regulations (“EAR”), International Traffic in Arms Regulations (“ITAR”), and regulations administered by the U.S. Department of the Treasury’s Office of Foreign Assets Control (“OFAC”), as applicable.

You may not export, re-export, transfer, release, provide access to, or otherwise use Snapshot or related controlled software, technology, technical data, or services in violation of applicable U.S. or other export control or sanctions requirements.

You represent that you are not prohibited from receiving or using Snapshot under applicable U.S. sanctions or export-control laws.

14. Suspension and Termination

Vectrona may suspend or terminate your access to Snapshot if:

  • your authorization or applicable license expires or is terminated;
  • you violate these Terms;
  • continued access presents a security, legal, licensing, or compliance risk; or
  • suspension or termination is otherwise permitted under an applicable customer or license agreement.

Upon termination of your right to use Snapshot, you must discontinue use of and, where applicable, delete the App.

15. Changes to These Terms

Vectrona may update these Terms from time to time to reflect changes in Snapshot, applicable laws, security requirements, or business practices.

The current version will be made available through the App, the applicable app marketplace, and/or Vectrona’s website.

Continued use of Snapshot after revised Terms become effective constitutes acceptance of the revised Terms to the extent permitted by applicable law.

16. App Marketplace Terms

If you obtain Snapshot through an app marketplace or other third-party distribution platform, you acknowledge that these Terms are between you and Vectrona, LLC, and not the operator of that marketplace or platform.

Vectrona, not the marketplace or platform operator, is responsible for Snapshot, its content, maintenance, support, and claims relating to the App, except to the extent otherwise required by applicable law or the marketplace’s governing terms.

You agree to comply with all applicable terms, policies, and usage rules of the marketplace or platform through which you obtain Snapshot.

To the extent required by applicable marketplace or platform terms, the marketplace or platform operator and its affiliates may be third-party beneficiaries of these Terms with respect to your use of Snapshot and may enforce applicable provisions against you.

17. Governing Agreements

These Terms supplement any applicable Vectrona customer agreement, software license agreement, Government contract, subscription, order, or other written agreement governing access to Snapshot.

Nothing in these Terms is intended to modify, expand, or reduce rights or obligations established under such an agreement. In the event of a conflict, the applicable written agreement will control to the extent of the conflict.

18. Severability

If any provision of these Terms is determined to be invalid, illegal, or unenforceable, the remaining provisions will remain in full force and effect to the maximum extent permitted by law.

19. Contact Information

Questions, complaints, or claims concerning Snapshot or these Terms may be directed to:
Vectrona, LLC
https://www.vectrona.com/contact-us/